My experience is I have bought 8 cars from Kutztown Auto. What does that tell you?
all items taken care
First oil change and tire rotation. Appointment scheduled ... time was a little over an hour wait while I enjoyed TV, coffee and free internet access ...
Everything was great.
Dealer called me because of a recall. Set up appointment at my convenience. Had vehicle back in 24 hours!
as always ... service completed quickly with no hassle
Efficient and friendly