I had two issues. First was air infiltration near the phone charger. Staff figured out the cause of the problem which could be defined as a design flaw but were unable to fix it. Need input from GM. Second issue was engine hesitation which I understand was the subject of a recall, but the engine still hesitates after the service. Staff was very courteous and tried to fix these issues but were unable to do so.
Marked in sales was an absolute pleasure to deal with. He was informative, he cared about our needs, attentive and there was no pressure for us to make a decision during the car buying process. Highly recommended and we will definitely go back to when we are in the market for another vehicle.
I have always been treated professionally at Kutztown auto and this time was no different. My truck needed state inspection, they called me early to inform me that I needed new brakes all around. The work was done and the truck was done on time as promised. Thanks for keeping me and my family safe
Overall pretty good. Treated well. The used vehicle I purchased had the 172 pt inspection in May 2018 (purchased March 2019) & oil is at 13% - maybe a more recent inspection & even topping off the fluids, checking air in tires & maybe an oil change would have been nice. I would recommend Kutztown Auto.