Your satisfaction is important to us, so we want to sincerely thank you for choosing Kutztown Auto Co and we hope to see you again soon! Feel free to reach out to us if you need anything. Have a wonderful day.
Hi there, thank you for taking the time to leave a review for us at Kutztown Auto Co. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
Scheduled for a lube, oil, filter at 8:00 AM on Monday morning. My car was on the lift by 8:04 AM, I was back on my way by 8:47 AM. Car was returned to me in the same condition I gave it to KA (drivers seat and mirrors in same position).
Very good on service performed, but they have no idea about messages that keep coming up and are driving me crazy. I have been told to bring it to service when the message appears but not always convenient to do
What fun, but I sure wish that had some MORNING SNACKS I get there early and I do not drink coffee, there was no water bottles to have and nothing to snack on except if I use the vending machine, you could at least put out some tastycakes.
The mechanic wanted to replace my filters and I told him they were replaced last time. He said NO they weren't and replaced them. When I got home I checked my receipt from last time and they were. So I was charged $94.00 for something I didn't need. Also, several people online are complaining about the radio/screen being possessed. It changes channels and the navigation system jumps all over the place. Maybe a recall is in order?????
Hi, thank you for taking the time to leave us your honest feedback. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Kutztown Auto Co (484) 648-4021
My experience is that the service techs are always on point, they find the issue, explain your options and there are no pressure sales or up sales. I have bought my vehicles here and have had them exclusively serviced here for the last 10 years and will continue to do so. You have earned my trust and business, a rare find today.