371 Reviews Found
Business Response
Hello, thank you for the high star rating! We're always happy to help if you ever need anything else. Have a wonderful day!
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Confirmed Service Customer
Great dealership to buy a Cadillac!! Love my CTS!!
Dale S.
TOPTON
Business Response
Hi there, thank you so much for your positive comments about Kutztown Auto Sales! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Technician is awesome! Recieved a phone call saying parts I ordered came in..never ordered them and was never told what they were for. Asked the technician and found out it is for a recall...A little more communication would be great!
Jayme S.
FLEETWOOD
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
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Confirmed Service Customer
Buying my first Buick was fast and easy. All the paperwork was ready for signatures, and out the door we went!
Ralph Q.
PENNSBURG
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Kutztown Auto Sales and we hope to see you again.
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Confirmed Service Customer
very thorough check...always very courteous and timely.
Deborah D.
BLANDON
Business Response
Hi, it is great to hear everything was done quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!
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Business Response
Hello, thank you so much for your five star rating! We appreciate you taking the time to leave us this feedback. We hope that you have a great day.
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
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Confirmed Service Customer
Ever since I bought my truck at this dealership they have been very professional and nice Vincent who is the sales guy did a very good job making sure I get the purchase for the truck that I need in addition the service is impeccable and I would definitely recommend
Kelly M.
BREINIGSVILLE
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Kutztown Auto Sales and we hope to see you again soon! If you have any further questions, please don't hesitate to reach out!
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Confirmed Sales Customer
Very friendly and helpful staff. I drove 280 miles to pick up my GMC. I found the one I was looking for online at your dealer and made contact with Vinny. He did a great job! I normally buy a new car every year sometimes sooner, I have bought from my local dealers and have had some bad experiences and will never go back. That���s all it takes is 1 person at a dealership to turn a customer away for good. EVERYONE at your dealership was helpful, smiled, polite! It was a great feeling to be in a environment like that! I wish you guys were closer because I would send you a ton of business! When myself and family members are looking for a new car I will be online looking through your inventory to see if you have what we���re looking for! Thank you so much! Also my salesman Vinny did a great job!
Anthony F.
SCHENECTADY
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Kutztown Auto Sales and we hope to see you again.
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Confirmed Service Customer
Service done on time with pertinent and concise communication.
Warren R.
FLEETWOOD
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We're looking forward to your next visit with us!
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Confirmed Service Customer
All the staff at Kutztown Auto is kind and knowledgeable. And if they don't know the answer they will find out for us. We have never had a dealership that is this kind and truly caring of their clients.
Anthony M.
FLEETWOOD
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Kutztown Auto Sales. Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Hello, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
Hello, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
CEL repaired same day although possibly to come back. Needs to be monitored by me. I understand mechanics is not always once and done. Everyone did good
Willard B.
MERTZTOWN
Business Response
Hi, thank you so much for the positive review! We sincerely thank you for the positive review, and look forward to seeing you again soon!
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Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hello, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
As always, honest and reliable service completed in a timely manner.
Michael F.
DOUGLASSVILLE
Business Response
Hello, we appreciate your positive review about your recent experience with us! Thank you again for choosing Kutztown Auto Sales and we hope to see you again.
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Confirmed Service Customer
It seemed that the service took much longer then it should have? 4 hours?
Rickie S.
FLEETWOOD
Business Response
Hi, we appreciate your honest feedback. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact us at (610) 683-8800 when you have an opportunity, and we will be more than happy to try and turn your experience around. Take care!