I told the mechanics that my car was stalling at stop signs. They changed the oil and found no other problems. We ended up going to a dealer in Florida 3 days later for a 550 dollar repair! I feel like as a woman, I was not listened too! I am very upset at the lack of concern.
Melanie L Geiger, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. We would like the opportunity to make this up to you. Please contact our manager at (484) 648-4021 so we can make your experience a positive one.
I spoke to Cal on Tuesday and told him my budget, what I was looking for and my "must haves" . Within minutes, I was offered several choices and he worked with me on all of them. Within 24 hours, Cal offered me the PERFECT car for me. I picked up my car on Saturday and have never been more satisfied with the 'buying a car' experience. Jim was thorough and patient explaining every detail of my new car as well as signing me up for rewards points. I'd give a 15 on the 1-10 scale if i could!
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!