441 Reviews Found
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Kutztown Auto Co. Until the next time we meet, take care!
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Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Kutztown Auto Co
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Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
The service team as always is professional and courteous. Best dealership I have ever dealt with.
Joseph T.
ALLENTOWN
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Kutztown Auto Co and we hope to see you again soon! Feel free to reach out to us if you need anything. Have a wonderful day.
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Business Response
Hi there, thank you for taking the time to leave a review for us at Kutztown Auto Co. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Scheduled for a lube, oil, filter at 8:00 AM on Monday morning. My car was on the lift by 8:04 AM, I was back on my way by 8:47 AM. Car was returned to me in the same condition I gave it to KA (drivers seat and mirrors in same position).
Lee L.
HAMBURG
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Confirmed Service Customer
Very good on service performed, but they have no idea about messages that keep coming up and are driving me crazy. I have been told to bring it to service when the message appears but not always convenient to do
Russell H.
READING
Business Response
Thank you for your feedback.
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Confirmed Service Customer
What fun, but I sure wish that had some MORNING SNACKS I get there early and I do not drink coffee, there was no water bottles to have and nothing to snack on except if I use the vending machine, you could at least put out some tastycakes.
John V.
READING
Business Response
Hello, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
First oil change and tire rotation. Appointment scheduled ... time was a little over an hour wait while I enjoyed TV, coffee and free internet access in a comfortable wait area.
Cheryl F.
FLEETWOOD
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Confirmed Service Customer
Once again Kutztown GMC did a great job on requested services!!!
Karen L.
KUTZTOWN
Business Response
Hello, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
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Business Response
Hello, we are glad we could help! Thank you again for choosing Kutztown Auto Co and we hope to see you again.
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Confirmed Service Customer
We always are treated very good and have wonderful service.....
Terry H.
WYOMISSING
Business Response
Hello, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you again for the great review!
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Confirmed Service Customer
The mechanic wanted to replace my filters and I told him they were replaced last time. He said NO they weren't and replaced them. When I got home I checked my receipt from last time and they were. So I was charged $94.00 for something I didn't need. Also, several people online are complaining about the radio/screen being possessed. It changes channels and the navigation system jumps all over the place. Maybe a recall is in order?????
Martin K.
SHENANDOAH
Business Response
Hi, thank you for taking the time to leave us your honest feedback. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Kutztown Auto Co (484) 648-4021
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Confirmed Service Customer
Easy to schedule an appointment. Work was performed to my total satisfaction.
Lance L.
BLANDON
Business Response
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thanks again for the recommendation, and have an amazing day!
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Business Response
Wow, we're glad you had such a wonderful experience with us! Thank you again for choosing Kutztown Auto Co and we hope to see you again.
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Business Response
Hi there, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
My experience is that the service techs are always on point, they find the issue, explain your options and there are no pressure sales or up sales. I have bought my vehicles here and have had them exclusively serviced here for the last 10 years and will continue to do so. You have earned my trust and business, a rare find today.
Rodney W.
CATASAUQUA
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Confirmed Sales Customer
Very helpful and knowledgeable about the car I was looking for. They went out of their way to please me.
Carole N.
LANCASTER
Business Response
Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!