Technician is awesome! Recieved a phone call saying parts I ordered came in..never ordered them and was never told what they were for. Asked the technician and found out it is for a recall...A little more communication would be great!
Ever since I bought my truck at this dealership they have been very professional and nice Vincent who is the sales guy did a very good job making sure I get the purchase for the truck that I need in addition the service is impeccable and I would definitely recommend
Your satisfaction is important to us, so we want to sincerely thank you for choosing Kutztown Auto Sales and we hope to see you again soon! If you have any further questions, please don't hesitate to reach out!
Very friendly and helpful staff. I drove 280 miles to pick up my GMC. I found the one I was looking for online at your dealer and made contact with Vinny. He did a great job! I normally buy a new car every year sometimes sooner, I have bought from my local dealers and have had some bad experiences and will never go back. That���s all it takes is 1 person at a dealership to turn a customer away for good. EVERYONE at your dealership was helpful, smiled, polite! It was a great feeling to be in a environment like that! I wish you guys were closer because I would send you a ton of business! When myself and family members are looking for a new car I will be online looking through your inventory to see if you have what we���re looking for! Thank you so much! Also my salesman Vinny did a great job!
All the staff at Kutztown Auto is kind and knowledgeable. And if they don't know the answer they will find out for us. We have never had a dealership that is this kind and truly caring of their clients.
Hi, we're happy you found our staff to be so supportive during your experience here at Kutztown Auto Sales. Please let us know if there is anything else we can do for you; we are more than happy to help!
Hello, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Hi, we appreciate your honest feedback. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please contact us at (610) 683-8800 when you have an opportunity, and we will be more than happy to try and turn your experience around. Take care!