Customer Reviews

I had two issues. First was air infiltration near the phone charger. Staff figured out the cause of the problem which could be defined as a design flaw but were unable to fix it. Need input from GM. Second issue was engine hesitation which I understand was the subject of a recall, but the engine still hesitates after the service. Staff was very courteous and tried to fix these issues but were unable to do so.

No problems, very efficient as usual.

Once again a positive experience. Brian in service contacted me with some issues that he wanted to make me aware of, and possible options, which I appreciated. Thanks

Great experience!

The salesperson was very helpful and respectful.

everyone was great, they answered all of our questions and helped us feel confident with our decision to buy a new terrain

They did the oil change quickly. It was very convenient.

Very friendly and low wait time

Everyone is always so friendly and helpful. The only place I’ll ever buy a car or have one serviced.

Marked in sales was an absolute pleasure to deal with. He was informative, he cared about our needs, attentive and there was no pressure for us to make a decision during the car buying process. Highly recommended and we will definitely go back to when we are in the market for another vehicle.

I have always been treated professionally at Kutztown auto and this time was no different. My truck needed state inspection, they called me early to inform me that I needed new brakes all around. The work was done and the truck was done on time as promised. Thanks for keeping me and my family safe

very very good and the people were very nice

Very friendly and informative staff. The wait was fine in the waiting room with a clean and comfortable sitting space. The available beverage and snacks were an additional bonus.

Dan M is great. So personable and makes everything, even a simple oil change, a VIP experience.

The people are super and the service outstanding.

Overall pretty good. Treated well. The used vehicle I purchased had the 172 pt inspection in May 2018 (purchased March 2019) & oil is at 13% - maybe a more recent inspection & even topping off the fluids, checking air in tires & maybe an oil change would have been nice. I would recommend Kutztown Auto.

Very professional

Did a very good job

Sales person very knowledgeable of products spent all the time necessary to get me the right vehicle

great service guys