Excellent service and a very quick turnaround. I had been a regular customer for years but drifted away when the service department took a week to schedule a simple oil change. Ian and Josh were great in my latest service call. Miss John but now that Josh is handling the shop we may be back. Jim Ludwig
Our experience started over the phone with Dennis. The car we wanted was not there yet and we were able to place a hold on it. We started the buying process remotely. On the day of pick up, things could not have been made easier for us. We didn’t feel any sales pressure. It felt like we were talking with friends. Everyone there was great! Thank you Kutztown Auto! We love our new truck!
As always, dealing with Josh Plava, your service manager, has been a pleasant and informative experience. Josh reflects the service departments commitment to quality and knowledgeable service every customer wants, but in today's world, few of us can find, AND Josh is fun to talk with. A real person here, no stuffed shirt! Josh is why I bought my car here!
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Kutztown Auto Sales! If you have any further questions, please give us a call. We're always happy to help!
Hello, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. We can't wait to see you again, have a great day.