487 Reviews Found
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
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Confirmed Service Customer
John in service goes way out of his way to make things happen for us. Even when things are not under warranty . John is an asset to your company.
Dennis S.
NORTHAMPTON
Business Response
Hi there! We're so happy we were able to help you out! Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
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Confirmed Service Customer
I told the mechanics that my car was stalling at stop signs. They changed the oil and found no other problems. We ended up going to a dealer in Florida 3 days later for a 550 dollar repair! I feel like as a woman, I was not listened too! I am very upset at the lack of concern.
Melanie G.
HAMBURG
Business Response
Melanie L Geiger, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. We would like the opportunity to make this up to you. Please contact our manager at (484) 648-4021 so we can make your experience a positive one.
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Confirmed Service Customer
I never went there so don't ask for my opinion!
Eli Z.
FLEETWOOD
Business Response
Our manager would really like to speak with you more regarding this matter. Please reach out to us at (484) 648-4021. We look forward to hearing from you.
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Confirmed Service Customer
All work performed in an excellent manner and in a reasonable amount of time. They listen to our concerns, and respond to give us the best possible service. They are our dealer of choice.
Virginia K.
READING
Business Response
Hello, thank you for your kind words and this wonderful review! It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
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Business Response
Hi there, thank you so much for your positive comments about Kutztown Auto Co!
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Confirmed Service Customer
Was surprised there was no quick line for oil changes.
James P.
EMMAUS
Business Response
Hi there! We're pleased to know we have been able to exceed your expectations and really help you out! We look forward to your next visit! Take care!
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Business Response
Hi there, thank you so much for your positive comments about Kutztown Auto Co!
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Confirmed Sales Customer
I have found Jim Murphy a pleasure to work with each time I have been in to get a new vehicle.
Richard B.
KUTZTOWN
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We are glad we could help!
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Confirmed Service Customer
Easy to work with and they do excellent work.
James S.
LEESPORT
Business Response
We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
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Confirmed Service Customer
I have been a long time customer and feel as though I always get good service.
Jean G.
FOGELSVILLE
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Kutztown Auto Co! We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Everything went smoothly. All staff was very friendly and helpful. Very satisfied.
Henry K.
KUTZTOWN
Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Kutztown Auto Co and we hope to see you again soon!
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Confirmed Sales Customer
I spoke to Cal on Tuesday and told him my budget, what I was looking for and my "must haves" . Within minutes, I was offered several choices and he worked with me on all of them. Within 24 hours, Cal offered me the PERFECT car for me. I picked up my car on Saturday and have never been more satisfied with the 'buying a car' experience. Jim was thorough and patient explaining every detail of my new car as well as signing me up for rewards points. I'd give a 15 on the 1-10 scale if i could!
Maryellen S.
SCRANTON
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
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Confirmed Service Customer
Everybody there is helpful pleasant and kind of go out of their way to make sure that you have a great experience
George E.
FLEETWOOD
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Confirmed Sales Customer
Dan made it super simple. My sales wasn’t the easiest to navigate, and he was able to find what I needed at the price I wanted.
Andrew H.
KUTZTOWN
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Kutztown Auto Co and we hope to see you again soon!
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Confirmed Service Customer
Once again the service representatives were friendly & to the point! They did our 100,000 mile service in the time & price quoted!
Karen L.
KUTZTOWN
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!