Vinny did a great job and stayed available and connected through a very long buying process, and did all he could inside the situations that kept coming up. Difficult times for a new car for sure: wait time on the vehicle, not accepting GM Supplier Discounts, not able to get all the options we wanted, once vehicle finally arrived was still delays on the availability of our add-on floor lining system. Also change in price which caused a wait on money difference reimbursement.
Ronald, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!
Personnel were friendly, professional, and informative. They also were able to accommodate taking care of a transmission issue during this appointment that I had not notified Kutztown Auto before hand.
Kim, we're happy you found our staff to be so supportive during your experience here at Kutztown Auto Sales. Please let us know if there is anything else we can do for you; we are more than happy to help!
Beth, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!