Fast and friendly service. The technician was extremely informative. You're waiting area is very comfortable. I looked at the vehicles on the show room floor while waiting, my salesman recognized and greeted me. He engaged in friendly conversation while showing some of the new models. This dealership has been fantastic. We have purchased for vehicles from this dealership and have been satisfied every time!
The guys on the service desk are the best I have ever worked with and the reason I would buy another car from Kutztown Auto. The mechanics have always done a great job too, work has always been first class with never having any problems or returns unlike my experience with other dealers in the past. Outstanding!!!
Jim Murphy went out of his way to help me get into a vehicle that would suit my needs, work with my financial situation and make me happy as well. He was fantastic and did not make me feel pressured or being 'sold' like they tried at other dealers. It had been a rough 3 months..I needed to sell both my vehicles and get an AWD for work and had lil funds to deal with. Fantastic! Always heard good thing now I can agree and promote your exceptional service and selection. Quality over quantity!!!thank u so much!!!
We purchased a 2017 GMC Sierra 1500 Denali Ultimate last week from Kutztown Auto. This is our second new car/truck purchase from them. However, all of our cars are serviced by them. Purchasing our GMC was a pleasant experience and everyone is always so friendly and helpful. We like the family atmosphere at the dealership. Their service department is also excellent and accommodating. Thanks Kutztown Auto!
It was a nice and timely experience overall. My only criticism would be that there was no complimentary water or snacks, just vending machines. My previous dealer always had complimentary water, soda, coffee, donuts and bagels available in the waiting lounge. I was hungry and wasn't pleased about having to purchase a stale snack.
Selection Options were great. Our salesman (Jim Murphy) was very kind & thorough. Very comfortable w/ all employees we met. We left there that day w/ a beautiful car & financing that was good for our budget. THANKS